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Information Technology Information Technology Main navigation IT Home Web Links & Portals SRJC Password Portal Faculty & Staff Email Barracuda Email Security Service Cisco Phone User Options Employee Device Registration Faculty Portal File Depot Horizon Login My Path Administration Vision Resource Center Web Services Accessible Drupal Site Creation Drupal FAQ’s Drupal Training Videos Faculty/Staff Profile Sites Request a new Drupal Site Siteimprove Information Web Team New Employees Contact Us Working Remotely Self-Service Hub A-Z IT Support Locations Petaluma Campus Santa Rosa Campus Shone Farm SRJC Roseland Windsor PSTC Maps Login Student Portal Canvas Financial Aid myPath Employee Portal Faculty Portal Outlook Web App Zoom Quick Links Class Schedule Financial Aid Faculty/Staff Profiles Counseling Faculty/Staff Search Academic Calendar Online Education Programs of Study Steps for New Students Admissions Forms Apply Now Welcome to SRJC Information Technology Student Resources Password Assistance To recover your Student ID or to reset your PIN click here For additional assistance please contact the SRJC Student Help Desk: Submit a student support ticket Phone: (707) 521-6062 Student Loaner Laptop Support If you need assistance with a loaner laptop submit a student support ticket. Or contact the Student Help Desk at (707) 521-6062. If you are a student employee and need assistance with a loaner laptop provided by IT, please submit a request through the Self-Service Hub . Student Help with Canvas Visit Distance Education’s Student Help for Canvas page. To learn more about navigating Canvas, visit the Welcome & Connect Center . Student Email Accounts Available to fully matriculated and current SRJC students, a student email account provides many benefits outside of just a college email address. To learn more, visit the Student Email Accounts page. The Welcome & Connect Center can assist you with getting started on your matriculation and with setting up your Bearcubs Account or navigating the various services included. For support, please submit a ticket with the student help desk. Software for Students Microsoft O365 is available for SRJC Students. Visit our O365 for Students page to learn more about obtaining access. Adobe Creative Cloud Computer Labs The Instructional Technology Center Computer lab is located on the second floor of the Doyle Library. It provides open computer lab access for all SRJC students, offering access to software applications as well as computer hardware that may not be available anywhere else outside of scheduled department lab facilities. Hours are 10 am to 4 PM Monday to Thursday. Learn more about the Instructional Technology Center If you have questions, please contact the SRJC Student Help Desk at 707-521-6062. Wireless on Campus The SRJC Wireless network is available for students to connect their personal devices. This network provides students with an encrypted wireless connection to the Internet. Students can register up to 3 personal devices. To learn more, visit the SRJC Wireless Access page. Get Support Submit a student support ticket. Phone: (707) 521-6062 Employee Resources Password Management The SRJC Password Portal is a Self-Service Password Reset (SSPR) application which allows SRJC District Employees to reset their SRJC account without having to call the IT Help Desk. Visit our New Password Not Recognized on Remote Workstation page if your device does not recognize your new password while your old password still works. Employee E-Mail You may access your e-mail through Office 365 applications on your workstation, or through the Outlook Web Application . Barracuda is our Email Security Service, where you can manage and review blocked or quarantined e-mails . Think you received a phishing email? More information here. New Employees Resouces for getting started as a new employee including info on emails, software, phones,etc. can be found on the new employee page Employee Wireless Access The SRJC Wireless network is available for SRJC employees to connect their personal devices . This network provides employees with an encrypted wireless connection to the Internet. Employees can register up to 3 personal devices. To learn more, visit the SRJC Wireless Access page. Note: Personal devices cannot connect to the STAFF wireless network. Only IT imaged devices can connect to STAFF with your SRJC credentials. Web Services The Web Team oversees the creation and maintenance of the District websites (not the portal systems). We are available to help staff with the Drupal websites. District Web Sites (Drupal): Faculty/Staff Profile sites : view the sites , request a new profile site , or get instructions on accessing or editing your profile site . Get trained on editing and maximizing your Department/Group website Does your group need a website? Request a new website Make sure your website is accessible by using the tool Siteimprove and by making any Word documents accessible , or PDF documents on your site ADA compliant Returning Loaner Equipment For loaner equipment returns , please visit our Returning Loaner Equipment page. Hardware Requests To request new computer, hardware, or peripherals , please visit our Hardware and Computers page. Remote Work Resources The IT department has arranged for all SRJC employees to be able to download and install O365 and Adobe applications on their personal devices. Learn more on the working from home page . Get Support Create a Staff Support Request. Phone: (707) 524-1765 Featured Content New Password Not Recognized on Remote Workstation? When you reset or change your password for your SRJC credentials while working remotely, your computer may not properly synchronize with our campus network. More about New Password Not Recognized on Remote Workstation? Resolve Windows License Expiration Notice Since we have been working remotely for such a long time, your computer hasn’t checked in with our systems on campus. More about Resolve Windows License Expiration Notice Self-Service HubContact Us Feedback IT Scheduled Maintenance Campus Safety Campus Police ADA Accessibility Non-discrimination Policy Leave Feedback & Complaints Student Grievances Employment HEERF Reporting Current Board Agenda Privacy Santa Rosa Campus 1501 Mendocino Ave. Santa Rosa, CA 95401-4395 (707) 527-4011 Petaluma Campus 680 Sonoma Mtn. Parkway Petaluma, CA 94954-2522 (707) 778-2415 Public Safety Training Center 5743 Skylane Boulevard Windsor, CA 95492-9787 (707) 837-8843 SRJC Roseland 950 S. Wright Road Santa Rosa, CA 95407-6608 (707) 527-4229 Shone Farm 7450 Steve Olson Lane Forestville, CA 95436-9450 (707) 535-3700 Santa Rosa Junior College is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges. We acknowledge that we gather at Santa Rosa Junior College on the territorial traditional land of the Pomo People, past and present, and honor with gratitude the land itself and the people who have stewarded it throughout the generations. © Copyright 2024 Santa Rosa Junior College. All rights...